{"version":"1.0","provider_name":"Finloyd","provider_url":"https:\/\/finloyd.com\/en\/","author_name":"Finloyd","author_url":"https:\/\/finloyd.com\/en\/author\/finloyd_admin\/","title":"What is Queue Management? - Finloyd","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"b8X03jbBU1\"><a href=\"https:\/\/finloyd.com\/en\/what-is-queue-management\/\">What is Queue Management?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/finloyd.com\/en\/what-is-queue-management\/embed\/#?secret=b8X03jbBU1\" width=\"600\" height=\"338\" title=\"&#8220;What is Queue Management?&#8221; &#8212; Finloyd\" data-secret=\"b8X03jbBU1\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/finloyd.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/finloyd.com\/wp-content\/uploads\/2024\/12\/Que-Management-Website.jpg","thumbnail_width":460,"thumbnail_height":460,"description":"Queue management refers to the process of overseeing waiting customers and effectively connecting them with staff members for further assistance, all while improving the overall waiting experience throughout their journey. There are two key definitions of waiting time that should be considered in queue management: The distinction between actual and perceived wait time lies in [&hellip;]"}